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E-Commerce Software: The Good, the Bad and the Ugly

by Carlton Whitfield. Published Mon 18 Mar 2019 17:21, last updated: 18/03/19

Whether you currently own an online retail platform or you are contemplating purchasing a website in order to sell goods to clients, there are many factors to consider. While you need to have a quality product and a sound marketing campaign, the fact of the matter is that these will be of little value if you do not back up your presence with the help of solid e-commerce architecture. How can you learn to spot worthwhile ecommerce platforms as well as those which are best to avoid? Let us take a look at both sides of this argument so that you will be able to save money and a considerable amount of aggravation. 

The Bad and the Ugly 

One of the most common mistakes is to become involved with an e-commerce provider that is unable to back up its promises of success and stellar performance. We should always keep in mind that they are trying to sell you a product; sometimes for a tidy sum of money. Thus, you need to be provided with proof that their system is head and shoulders above similar competitors. 

Another symptom of a dodgy offer involves architecture that is difficult to work with or is unable to be integrated with your current software. One of the best ways to uncover this pitfall is to subscribe to a free trial period before committing to any type of contractual agreement. The best providers in the industry will offer you a risk-free demo before moving on. 

A final sure-fire sign that it is better to walk away involves an obtuse number of negative customer reviews. While these will not be featured on the website of the provider in question, they can often be encountered by accessing third-party comparison sites and forums that are dedicated to reviewing the latest e-commerce trends. 

The Good 

While there are certainly a handful of bad apples out there, there are other systems which have proven themselves to represent incredibly useful tools. Some of the hallmarks which could signal a winner include (but are not always limited to): 

¥ A user-friendly and intuitive design.

¥ A platform that can be scaled and moulded around your unique requirements.

¥ Impressive levels of real-time customer support.

¥ Partnerships with well-known international firms.

¥ High average levels of return on investment (ROI).

As mentioned previously, quality providers such as Shopify will provide potential clients with a 14-day free trial period so that they can become accustomed to the utilities and tools at their disposal. This arises from the simple fact that transparent e-commerce solutions have nothing to hide. 

High-class e-commerce packages have come to represent the digital backbone of any successful business. This is why a good deal of research will need to take place in advance if you ever hope to make an informed decision. Please feel free to refer back to the advice found within this article. E-commerce is here to stay and it will provide you with amazing results.


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